Job Purpose

The role is to set up and complete line/AOG maintenance packages, supporting maintenance events and quotations in line with company standards and NAA of relevant governing authorities. This outline will cover both the managed fleet and 3rd party maintenance events. Continue to work with and support the operations & logistics department as required. Ensure the Daily Maintenance Status' are correct and up to date. To maintain constant communication with the local network(s) to ensure correct and accurate workload.

Key Accountabilities

• Work with the Maintenance Support Supervisor, Aircraft Maintenance Manager, Maintenance Supervisors and Senior Engineers to ensure the timely response to customer enquiries.
• Responsible for providing estimates in line with customer maintenance service requests, including Line, Drop-in and AOG using the business operating system.
• Develop work packs in line with 145 MRO regulations for Maintenance use.
• Responsible for the coordination of scheduled maintenance activity, HKBAC support, including but not limited to special tooling, third party services, etc.
• Develop and provide ad-hoc reports to enable managers to take appropriate actions.
• Record the completed tasks cards on to Corridor system.
• Assist in ad-hoc projects/tasks as instructed by the management.
• Review the completeness of the work pack and ensure all task/work cards accounted.
• Scan, complete and deliver work packages to customers timely (internal and external)

Job Specifications

• High school diploma or relevant
• Minimum 5 years experience in the Aviation industry, preferable in Business aviation, is required.
• Liaison experience with the HKCAD, FAA, EASA and other aviation industry agents is needed.
• Background exposure with both domestic and international vendors.
• Understanding international travel, international customs and international practices are required.
• Use of Microsoft Office tools, especially project and excel
• Computer literacy
• Good communication skills, verbal and written, in English and Chinese are essential.
• The ability to prioritise the work provided by others in terms of importance is imperative to this position